This graph represents French people's preferences between human contact and digital tools in 2018, by type of transaction and banking service. At that time, 65 percent of French people preferred digital tools to make a transfer, while when renegotiating a loan, 70 percent preferred human contact on the spot or remotely.
French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ipsos. (February 15, 2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph]. In Statista. Retrieved December 26, 2024, from https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service." Chart. February 15, 2018. Statista. Accessed December 26, 2024. https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. (2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service. Statista. Statista Inc.. Accessed: December 26, 2024. https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French People's Preferences between Human Contact and Digital Tools in 2018*, by Type of Transaction and Banking Service." Statista, Statista Inc., 15 Feb 2018, https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos, French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service Statista, https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/ (last visited December 26, 2024)
French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph], Ipsos, February 15, 2018. [Online]. Available: https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
