According to a survey conducted in 2019 about ridesharing, 88 percent of the respondents in Australia who were rideshare users and had used Uber services in the last three months were satisfied with the company. Uber was by far the most popular ridesharing service operating in Australia in that year.
Customer satisfaction of leading rideshare services in Australia as of September 2019
Characteristic
Satisfied
Neutral
Dissatisfied
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Roy Morgan. (February 17, 2020). Customer satisfaction of leading rideshare services in Australia as of September 2019 [Graph]. In Statista. Retrieved July 24, 2024, from https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/
Roy Morgan. "Customer satisfaction of leading rideshare services in Australia as of September 2019." Chart. February 17, 2020. Statista. Accessed July 24, 2024. https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/
Roy Morgan. (2020). Customer satisfaction of leading rideshare services in Australia as of September 2019. Statista. Statista Inc.. Accessed: July 24, 2024. https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/
Roy Morgan. "Customer Satisfaction of Leading Rideshare Services in Australia as of September 2019." Statista, Statista Inc., 17 Feb 2020, https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/
Roy Morgan, Customer satisfaction of leading rideshare services in Australia as of September 2019 Statista, https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/ (last visited July 24, 2024)
Customer satisfaction of leading rideshare services in Australia as of September 2019 [Graph], Roy Morgan, February 17, 2020. [Online]. Available: https://www.statista.com/statistics/1100065/australia-rideshare-user-satisfaction-by-service/
