At the end of 2017, Clydesdale bank had a total of approximately 3 million customers. Although Clydesdale's total number of customers ranges in the millions, it is important that as a bank, the ratio of customers joining is higher than those being lost to competitors. Between the second quarter of 2018 and the first quarter of 2020, Clydesdale bank as consistently had more customers switching away from their services than switching to. During the first quarter of 2020, for every one customer that switched to their services, 1.5 customers left.
Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020
The source adds the following information: "This data includes personal customers, small businesses and small charities that have switched using the new Current Account Switch Service and received the benefits of the Guarantee and payment redirection services."
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Statista estimates. (July 29, 2020). Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/
Statista estimates. "Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020." Chart. July 29, 2020. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/
Statista estimates. (2020). Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/
Statista estimates. "Ratio of Customers Gained or Lost by Clydesdale Bank in The United Kingdom (Uk) from The 2nd Quarter 2018 to 1st Quarter 2020." Statista, Statista Inc., 29 Jul 2020, https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/
Statista estimates, Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020 Statista, https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/ (last visited December 30, 2024)
Ratio of customers gained or lost by Clydesdale bank in the United Kingdom (UK) from the 2nd quarter 2018 to 1st quarter 2020 [Graph], Statista estimates, July 29, 2020. [Online]. Available: https://www.statista.com/statistics/1099143/ratio-of-bank-customers-won-and-loss-by-clydesdale-bank-in-the-united-kingdom/
