In a 2019 survey carried out in England, it was found that more NHS mental health patients were likely to not complain when unhappy at the service provided than those who would complain. Overall, 42 percent of patients reported they would be likely to complain in a situation where they were unhappy but 48 percent advised they would not likely complain.
In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Parliamentary and Health Service Ombudsman. (February 19, 2020). In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. "In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided?." Chart. February 19, 2020. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. (2020). In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided?. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman. "In General, How Likely, If at All, Would You Be to Complain about The Mental Health Services Provided If You Weren't Happy with The Service Provided?." Statista, Statista Inc., 19 Feb 2020, https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
Parliamentary and Health Service Ombudsman, In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? Statista, https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/ (last visited December 04, 2024)
In general, how likely, if at all, would you be to complain about the mental health services provided if you weren't happy with the service provided? [Graph], Parliamentary and Health Service Ombudsman, February 19, 2020. [Online]. Available: https://www.statista.com/statistics/1098702/likelihood-of-complaining-about-mental-health-services-in-england/
