In 2023, the online retailer Bonitoreceived the best customer ratings for the quality of online shopping, with 779 points on a scale from zero to a thousand.
Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel
* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
YourCX. (January 25, 2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel." Chart. January 25, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. (2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index Based on Purchasing Experience of Books, Music and Multimedia in Poland in 2023, by Purchase Channel." Statista, Statista Inc., 25 Jan 2024, https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX, Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel Statista, https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/ (last visited December 21, 2024)
Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph], YourCX, January 25, 2024. [Online]. Available: https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
