Omni-channel services used in logistics in Poland in 2019
Due to the omnichannel trend, many services connected with logistics became popular in Poland in 2019. Fifty-five percent of respondents ordered products online and picked them up in a store. Another solution applied, used by 51 percent of the respondents, was the unified availability of the offer in both sales channels. Forty-six percent of respondents had the opportunity to order goods in an online store with home delivery.