Likelihood of consumers in the U.S. to shop with a retail app in the future 2021

Published by
Kasia Davies,
Jan 14, 2025
When asked in 2021 whether they would consider using a retail mobile app when shopping in the future, answers provided by consumers in the United States were fairly mixed. Overall, about 40 percent of respondents said they were likely to do so, while another 40 percent said they were not.

How likely are you to shop using a retail mobile app in the future?

CharacteristicShare of respondents
Highly unlikely 17%
Unlikely 24%
Neither likely nor unlikely 21%
Likely 27%
Highly likely 12%
Showing entries 1 to 5 (5 entries in total)
Created with Highcharts 7.2.2Share of respondents17%17%24%24%21%21%27%27%12%12%Highly unlikelyUnlikelyNeither likely nor unlikelyLikelyHighly likely
0%5%10%15%20%25%30%

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Release date

June 2021

Region

United States

Survey time period

2021

Number of respondents

710 respondents

Age group

18 years and older

Supplementary notes

Percentage points exceeding 100 percent are probably due to rounding.

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