In 2024, Allegro marketplace in Poland was the leader in sales in the online channels selling home, garden, and DIY products, according to the customer satisfaction index. IKEA led in offline sales channel.
Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel
* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
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YourCX. (December 4, 2024). Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/
YourCX. "Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel." Chart. December 4, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/
YourCX. (2024). Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/
YourCX. "Customer Experience Index Based on Purchasing Experience of Home, Garden, and Diy Products in Poland in 2024, by Purchase Channel." Statista, Statista Inc., 4 Dec 2024, https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/
YourCX, Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel Statista, https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/ (last visited December 22, 2024)
Customer Experience Index based on purchasing experience of home, garden, and DIY products in Poland in 2024, by purchase channel [Graph], YourCX, December 4, 2024. [Online]. Available: https://www.statista.com/statistics/1095669/poland-customer-experience-index-home-garden-diy-by-channel/
