Retailer mobile app usage in brick-and-mortar stores in the U.S. 2017-2018

Published by
Kasia Davies
,
Jan 14, 2025
In 2018, 56 percent of consumers in the United States stated that they sometimes used a retailer's mobile app while shopping in-store. 27 percent of consumers said that they never used a retailer's mobile app when shopping in a store.

Frequency at which consumers use a retailer's mobile app in-store in the United States from 2017 to 2018

CharacteristicNeverSometimesMost of the timeEvery time
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Showing entries 1 to 2 (2 entries in total)
Statistic: Frequency at which consumers use a retailer's mobile app in-store in the United States from 2017 to 2018

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Release date

August 2018

Region

United States

Survey time period

2017 to 2018

Number of respondents

5,000 respondents

Age group

15 years and older

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