Mexico: satisfaction with ride-hailing apps 2019

Published by
Tiago Bianchi,
Aug 25, 2023
During a 2019 survey, 90 percent of respondents with a fixed-line telephone line who stated they had a ride-hailing app said they would describe the services as good or very good; 3.5 percent of interviewees evaluated the quality of the services as bad or very bad.

Level of satisfaction with ride-hailing apps in Mexico in 2019

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Source

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Release date

September 2019

Region

Mexico

Survey time period

September 25 and 26, 2019

Number of respondents

176 respondents

Age group

18 years and older

Special properties

among individuals with a fixed-line telephone line who stated they used a video streaming service

Method of interview

Telephone interview

Supplementary notes

Original question: "¿Y cómo evaluaría los aplicaciones de transporte: muy buenos, buenos, malos o muy malos?"

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