Mexico: channels used for contacting companies 2018

Published by
Julia Faria,
Oct 30, 2023
During a 2018 survey, 92 percent of responding consumers and business buyers from Mexico stated they had used mobile apps to contact companies; 70 percent said they had used voice-activated personal assistants such as Siri or Alexa.

Communication channels used for contacting companies in Mexico in 2018

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Release date

May 2018

Region

Mexico

Survey time period

March 26 to April 12, 2018

Number of respondents

300 consumers and 150 business buyers

Method of interview

Panel survey

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Overview

8

Reach and usage

5

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8

Messaging and communication

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