According to a survey in November 2019, 72 percent of respondents in Malaysia longed for a FX* wallet account that can be used directly for transactions in foreign countries as an additional bank service. The digital approach is growing as a part of the business model for banks in Malaysia. In December 2019, Bank Negara, Malaysia's central bank, established licensing frameworks for virtual banks in the country.
Most desired additional bank services among respondents in Malaysia as of November 2019
Respondents were imposed for age, gender and income to ensure sample representivity when reporting at the overall level.
Method of interview
Online survey
Supplementary notes
* A FX wallet is a multi-currency wallet with the aim to help paying overseas, some banks offer the services without incurring foreign transaction fees.
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PwC. (November 28, 2019). Most desired additional bank services among respondents in Malaysia as of November 2019 [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/
PwC. "Most desired additional bank services among respondents in Malaysia as of November 2019." Chart. November 28, 2019. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/
PwC. (2019). Most desired additional bank services among respondents in Malaysia as of November 2019. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/
PwC. "Most Desired Additional Bank Services among Respondents in Malaysia as of November 2019." Statista, Statista Inc., 28 Nov 2019, https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/
PwC, Most desired additional bank services among respondents in Malaysia as of November 2019 Statista, https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/ (last visited December 18, 2024)
Most desired additional bank services among respondents in Malaysia as of November 2019 [Graph], PwC, November 28, 2019. [Online]. Available: https://www.statista.com/statistics/1091654/malaysia-desired-additional-bank-services/
