According to a survey in November 2019, 81 percent of respondents in Malaysia who earned more than five thousand Malaysian ringgit a month stated that they were aware of virtual banking. The digital approach is growing as a part of the business model for banks in Malaysia. In December 2019, Bank Negara, Malaysia's central bank, established licensing frameworks for virtual banks in the country.
Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income*
Respondents were imposed for age, gender and income to ensure sample representivity when reporting at the overall level.
Method of interview
Online survey
Supplementary notes
*High-income earners were classified as those who were earning more than RM 5,000 a month, middle-income earners between RM 2,000-5,000, and low-income earners less than RM 2,000 a month.
Note: 1 Malaysian ringgit is equivalent to 0.24 U.S. dollars and 0.22 euros as of January 2020.
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PwC. (November 28, 2019). Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income* [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/
PwC. "Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income*." Chart. November 28, 2019. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/
PwC. (2019). Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income*. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/
PwC. "Share of Respondents in Malaysia Who Are Interested in Virtual Banking as of November 2019, by Income*." Statista, Statista Inc., 28 Nov 2019, https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/
PwC, Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income* Statista, https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/ (last visited December 19, 2024)
Share of respondents in Malaysia who are interested in virtual banking as of November 2019, by income* [Graph], PwC, November 28, 2019. [Online]. Available: https://www.statista.com/statistics/1091634/malaysia-interest-in-virtual-banking-by-income/