According to a survey carried out in April 2022, respondents in Brazil generally have a positive attitude towards online banks for a variety of reasons. 67 percent of the respondents agreed that online banks have a better digital user experience, while 63 percent of the respondents said that they prefer online banks over traditional banks because of the lower fees. Based on the survey, common reasons for not using online banks include worrying about how to deposit cash into them and managing finances online, as well as mistrust over the usage of personal data. Nevertheless, with traditional banks closing, 64 percent of the respondents would consider switching to an online bank.
Consumer attitudes towards traditional and online banks in Brazil in 2022
Characteristic
Share of respondents who agree
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The question was phrased by the source as follows:
"To what extent do you agree with the following statements about traditional banks and online banks (also referred to as neobanks or challenger banks)?"
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Paysafe Group. (June 29, 2022). Consumer attitudes towards traditional and online banks in Brazil in 2022 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/
Paysafe Group. "Consumer attitudes towards traditional and online banks in Brazil in 2022." Chart. June 29, 2022. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/
Paysafe Group. (2022). Consumer attitudes towards traditional and online banks in Brazil in 2022. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/
Paysafe Group. "Consumer Attitudes towards Traditional and Online Banks in Brazil in 2022." Statista, Statista Inc., 29 Jun 2022, https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/
Paysafe Group, Consumer attitudes towards traditional and online banks in Brazil in 2022 Statista, https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/ (last visited August 24, 2024)
Consumer attitudes towards traditional and online banks in Brazil in 2022 [Graph], Paysafe Group, June 29, 2022. [Online]. Available: https://www.statista.com/statistics/1091497/consumer-opinion-traditional-neobank-brazil/