Usage of online banking app for chatting with other users in Russia 2019

Published by A. Melkadze, Apr 19, 2022
Roughly one half of the polled Russians did not know that it was possible to chat with other users via online banking applications as of October 2019. Over one third of survey participants knew about this function but did not want to use it.

Public opinion on chatting with other users via online banking application in Russia in 2019*

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Release date

November 2019

Region

Russia

Survey time period

October 2019

Number of respondents

1,600 respondents

Age group

18 years and older

Supplementary notes

* Survey participants were polled in 150 settlements in 52 regions of Russia. The margin of error does not exceed 3.4 percent.

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