This statistic presents the improvement of the experience and journey of the customer through digital in France in 2018. In France, 59 percent of mid-sized companies said that they had not put in place procedures to optimize the experience of their customers in 2018.
Have you implemented procedures to optimize the journey and "experience" of your customers?
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EY, & Consumer Science & Analytics, & METI, & Apax Partners. (February 28, 2019). Have you implemented procedures to optimize the journey and "experience" of your customers? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, und Consumer Science & Analytics, und METI, und Apax Partners. "Have you implemented procedures to optimize the journey and "experience" of your customers?." Chart. February 28, 2019. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, Consumer Science & Analytics, METI, Apax Partners. (2019). Have you implemented procedures to optimize the journey and "experience" of your customers?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, and Consumer Science & Analytics, and METI, and Apax Partners. "Have You Implemented Procedures to Optimize The Journey and "Experience" of Your Customers?." Statista, Statista Inc., 28 Feb 2019, https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY & Consumer Science & Analytics & METI & Apax Partners, Have you implemented procedures to optimize the journey and "experience" of your customers? Statista, https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/ (last visited November 21, 2024)
Have you implemented procedures to optimize the journey and "experience" of your customers? [Graph], EY, & Consumer Science & Analytics, & METI, & Apax Partners, February 28, 2019. [Online]. Available: https://www.statista.com/statistics/1088367/improvement-journey-experience-customer-digital-france/