In 2019, 43.2 percent of organizations in Singapore described their organizations' approach to change as proactive and growth oriented. During the survey, 66.1 percent of executive teams stated that customer experience (CX) is one of the most important strategic performance measurements of an organization.
Organizations' approach to change worldwide in 2019, by country
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NTT. (March 31, 2020). Organizations' approach to change worldwide in 2019, by country [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. "Organizations' approach to change worldwide in 2019, by country." Chart. March 31, 2020. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. (2020). Organizations' approach to change worldwide in 2019, by country. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. "Organizations' Approach to Change Worldwide in 2019, by Country." Statista, Statista Inc., 31 Mar 2020, https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT, Organizations' approach to change worldwide in 2019, by country Statista, https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/ (last visited December 18, 2024)
Organizations' approach to change worldwide in 2019, by country [Graph], NTT, March 31, 2020. [Online]. Available: https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/