In 2019, 43.2 percent of organizations in Singapore described their organizations' approach to change as proactive and growth oriented. During the survey, 66.1 percent of executive teams stated that customer experience (CX) is one of the most important strategic performance measurements of an organization.
Organizations' approach to change worldwide in 2019, by country
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NTT. (March 31, 2020). Organizations' approach to change worldwide in 2019, by country [Graph]. In Statista. Retrieved November 17, 2024, from https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. "Organizations' approach to change worldwide in 2019, by country." Chart. March 31, 2020. Statista. Accessed November 17, 2024. https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. (2020). Organizations' approach to change worldwide in 2019, by country. Statista. Statista Inc.. Accessed: November 17, 2024. https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT. "Organizations' Approach to Change Worldwide in 2019, by Country." Statista, Statista Inc., 31 Mar 2020, https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/
NTT, Organizations' approach to change worldwide in 2019, by country Statista, https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/ (last visited November 17, 2024)
Organizations' approach to change worldwide in 2019, by country [Graph], NTT, March 31, 2020. [Online]. Available: https://www.statista.com/statistics/1085034/change-management-organizations-approach-country/