The majority of adults in the United States are not confident about the way companies will deal in situations involving compromised user data. Overall, 79 percent of respondents during a June 2019 survey stated that they were not confident that companies would publicly admit mistakes and take responsibility when misusing user data. Additionally, 75 percent of respondents doubted that companies would be held accountable by the government if such a situation arose.
Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019
Characteristic
Not too
Not at all
NET not confident
Publicly admit mistakes and take responsibility when they misuse users' data
46%
32%
79%
Be held accountable by govt if they misuse users' data
43%
32%
75%
Use users' personal information in ways they feel comfortable with
47%
22%
69%
Promptly notify users if their personal data has been misused or compromised
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Pew Research Center. (November 15, 2019). Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/
Pew Research Center. "Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019." Chart. November 15, 2019. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/
Pew Research Center. (2019). Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/
Pew Research Center. "Level of Confidence in Companies during Selected Data Misuse Scenarios According to Online Adults in The United States as of June 2019." Statista, Statista Inc., 15 Nov 2019, https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/
Pew Research Center, Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019 Statista, https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/ (last visited January 08, 2025)
Level of confidence in companies during selected data misuse scenarios according to online adults in the United States as of June 2019 [Graph], Pew Research Center, November 15, 2019. [Online]. Available: https://www.statista.com/statistics/1084456/confidence-in-companies-during-data-compromise-usa/
