In financial year 2019, the private insurance company, ICICI Lombard had a customer retention rate of around 85.2 percent in the own-damage motor segment. This was around 65 percent in the financial year of 2015, indicating a steady increase in customer retention for the company over the last four year.
Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019
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HDFC Securities. (October 1, 2019). Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/
HDFC Securities. "Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019." Chart. October 1, 2019. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/
HDFC Securities. (2019). Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/
HDFC Securities. "Retention Rate of Icici Lombard Own-damage Motor Insurance from Financial Year 2015 to 2019." Statista, Statista Inc., 1 Oct 2019, https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/
HDFC Securities, Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019 Statista, https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/ (last visited December 24, 2024)
Retention rate of ICICI Lombard own-damage motor insurance from financial year 2015 to 2019 [Graph], HDFC Securities, October 1, 2019. [Online]. Available: https://www.statista.com/statistics/1079462/india-icici-lombard-motor-own-damage-insurance-retention-rate/
