Chola MS own-damage motor insurance retention rate FY 2015-2019

Published by Sandhya Keelery, Aug 30, 2024
In financial year 2019, Chola MS insurance had a customer retention rate of 74.4 percent in the own-damage motor segment. This was around 85 percent in the previous financial year, indicating a drop in the company's capacity to keep its existing customer over the last four years.

Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019

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Release date

October 2019

Region

India

Survey time period

FY 2015 to FY 2019

Supplementary notes

India's financial year begins in April and ends in March. For example, FY 2018 started in April 2017 and ended in March 2018.

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