As of 2019, the intelligent automation technologies are used by most companies to improve customer service quality and quality of interactions. Streamlining customer service delivery model and increasing front office effectiveness are also major strategic objectives when organizations adopt IA.
Operational objectives of intelligent automation strategy in organizations worldwide as of 2019*
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
HFS Research. (November 12, 2019). Operational objectives of intelligent automation strategy in organizations worldwide as of 2019* [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/
HFS Research. "Operational objectives of intelligent automation strategy in organizations worldwide as of 2019* ." Chart. November 12, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/
HFS Research. (2019). Operational objectives of intelligent automation strategy in organizations worldwide as of 2019* . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/
HFS Research. "Operational Objectives of Intelligent Automation Strategy in Organizations Worldwide as of 2019* ." Statista, Statista Inc., 12 Nov 2019, https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/
HFS Research, Operational objectives of intelligent automation strategy in organizations worldwide as of 2019* Statista, https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/ (last visited August 24, 2024)
Operational objectives of intelligent automation strategy in organizations worldwide as of 2019* [Graph], HFS Research, November 12, 2019. [Online]. Available: https://www.statista.com/statistics/1069358/worldwide-automation-enterprise-strategy-objective/
