A quick service restaurant drive-thru is where a customer can place their order, pay, and be served all while remaining in their vehicle. This typically takes place through order confirmation boards and windows, allowing for speedier customer service. As of July 2022, employees at Dunkin' drive-thrus were seen as "friendly" by consumers 70 percent of the time.
Employee customer service in Dunkin' drive-thrus in the United States as of July 2022
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
QSR magazine. (January 27, 2023). Employee customer service in Dunkin' drive-thrus in the United States as of July 2022 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/
QSR magazine. "Employee customer service in Dunkin' drive-thrus in the United States as of July 2022." Chart. January 27, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/
QSR magazine. (2023). Employee customer service in Dunkin' drive-thrus in the United States as of July 2022. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/
QSR magazine. "Employee Customer Service in Dunkin' Drive-thrus in The United States as of July 2022." Statista, Statista Inc., 27 Jan 2023, https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/
QSR magazine, Employee customer service in Dunkin' drive-thrus in the United States as of July 2022 Statista, https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/ (last visited November 21, 2024)
Employee customer service in Dunkin' drive-thrus in the United States as of July 2022 [Graph], QSR magazine, January 27, 2023. [Online]. Available: https://www.statista.com/statistics/1066689/dunkin-drive-thrus-customer-service/
