In 2023, the e-commerce complaints regarding refunding accounted for around 29 percent of the total amount of e-commerce complaints in China. Among the three most common problems described in the complaints were also fraud and product quality related issues.
Share of the most common e-commerce complaint issues in China in 2023
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100ec.cn. (March 15, 2024). Share of the most common e-commerce complaint issues in China in 2023 [Graph]. In Statista. Retrieved December 11, 2024, from https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/
100ec.cn. "Share of the most common e-commerce complaint issues in China in 2023." Chart. March 15, 2024. Statista. Accessed December 11, 2024. https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/
100ec.cn. (2024). Share of the most common e-commerce complaint issues in China in 2023. Statista. Statista Inc.. Accessed: December 11, 2024. https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/
100ec.cn. "Share of The Most Common E-commerce Complaint Issues in China in 2023." Statista, Statista Inc., 15 Mar 2024, https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/
100ec.cn, Share of the most common e-commerce complaint issues in China in 2023 Statista, https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/ (last visited December 11, 2024)
Share of the most common e-commerce complaint issues in China in 2023 [Graph], 100ec.cn, March 15, 2024. [Online]. Available: https://www.statista.com/statistics/1066658/china-share-of-most-popular-ecommerce-complaint-issues/
