Customer service and order processing has seen the greatest impact by the implementation of robotic process automation (RPA), according to a 2018 survey among European business leaders. 43 percent of respondents believed this business area has become strongly affected. A similar share of respondents also saw the finance, treasury and audit areas as affected by RPA.
Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018
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Raconteur. (September 5, 2019). Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. "Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018." Chart. September 5, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. (2019). Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. "Areas Most Affected by Introduction of Robotic Process Automation (Rpa) According to Business Leaders in Europe in 2018." Statista, Statista Inc., 5 Sep 2019, https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur, Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 Statista, https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/ (last visited December 22, 2024)
Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 [Graph], Raconteur, September 5, 2019. [Online]. Available: https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
