Customer service and order processing has seen the greatest impact by the implementation of robotic process automation (RPA), according to a 2018 survey among European business leaders. 43 percent of respondents believed this business area has become strongly affected. A similar share of respondents also saw the finance, treasury and audit areas as affected by RPA.
Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018
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Raconteur. (September 5, 2019). Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. "Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018." Chart. September 5, 2019. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. (2019). Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur. "Areas Most Affected by Introduction of Robotic Process Automation (Rpa) According to Business Leaders in Europe in 2018." Statista, Statista Inc., 5 Sep 2019, https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
Raconteur, Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 Statista, https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/ (last visited November 21, 2024)
Areas most affected by introduction of robotic process automation (RPA) according to business leaders in Europe in 2018 [Graph], Raconteur, September 5, 2019. [Online]. Available: https://www.statista.com/statistics/1060722/european-business-leaders-opinion-on-rpa/
