According to a survey conducted during the pre-festive season in India, a majority of respondents who had bought products with high ratings online 12 months preceding the survey period were disappointed once or twice with expectation of the product quality. The pre-festive season in the country refers to the annual Hindu festivals of Dusshera and Deepavali when retail sales usually peak.
Expectations of high online product reviews not meeting product quality according to consumers across India in 2019
The survey question was phrased as follows: 'How frequently has it happened in the last 12 months that a product with high rating on an eCommerce site did not meet your expectations? '
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LocalCircles. (October 9, 2019). Expectations of high online product reviews not meeting product quality according to consumers across India in 2019 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/
LocalCircles. "Expectations of high online product reviews not meeting product quality according to consumers across India in 2019." Chart. October 9, 2019. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/
LocalCircles. (2019). Expectations of high online product reviews not meeting product quality according to consumers across India in 2019. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/
LocalCircles. "Expectations of High Online Product Reviews Not Meeting Product Quality According to Consumers across India in 2019." Statista, Statista Inc., 9 Oct 2019, https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/
LocalCircles, Expectations of high online product reviews not meeting product quality according to consumers across India in 2019 Statista, https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/ (last visited December 23, 2024)
Expectations of high online product reviews not meeting product quality according to consumers across India in 2019 [Graph], LocalCircles, October 9, 2019. [Online]. Available: https://www.statista.com/statistics/1060691/india-expectations-of-online-reviews-with-products/
