According to a survey conducted during the pre-festive season in India, a majority of respondents, at 27 percent had negative reviews or ratings for products available online published as it was. On the other hand, 19 percent of consumers thought their low ratings or reviews were not published sometimes. The pre-festive season in the country refers to the annual Hindu festivals of Dusshera and Deepavali when retail sales usually peak.
Opinion on posting negative product review according to consumers across India in 2019
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The survey question was phrased as follows: 'How What has been your experience when you post a low rating or a negative review of a product on eCommerce sites/apps?'
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LocalCircles. (October 9, 2019). Opinion on posting negative product review according to consumers across India in 2019 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/
LocalCircles. "Opinion on posting negative product review according to consumers across India in 2019." Chart. October 9, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/
LocalCircles. (2019). Opinion on posting negative product review according to consumers across India in 2019. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/
LocalCircles. "Opinion on Posting Negative Product Review According to Consumers across India in 2019." Statista, Statista Inc., 9 Oct 2019, https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/
LocalCircles, Opinion on posting negative product review according to consumers across India in 2019 Statista, https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/ (last visited August 24, 2024)
Opinion on posting negative product review according to consumers across India in 2019 [Graph], LocalCircles, October 9, 2019. [Online]. Available: https://www.statista.com/statistics/1060635/india-opinion-on-online-posting-negative-product-reviews/