Investigations into complaints on public transport services in Hong Kong Q4 2023

Published by
Wenyi Zhang,
Jun 17, 2024
In the fourth quarter of 2023, about 1,900 of the Hong Kong Transport Complaints Unit's investigations into complaints about public transport services were related to the Kowloon Motor Bus Company (1933) Limited. The number of complaints and suggestions about public transport in Hong Kong increased significantly in the last decade.

Number of investigations into complaints on public transport services received by the Transport Complaints Unit in Hong Kong in the 4th quarter of 2023, by operator

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Release date

March 2024

Region

Hong Kong

Survey time period

Q4 2023

Supplementary notes

Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.

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