In the fourth quarter of 2023, the Hong Kong Transport Complaints Unit received 8,157 complaints about the standard of services on public transport, representing a significant rise compared to the same period of the previous year. During the same period, the number of complaints about service adequacy dropped substantially.
Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type
Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.
The complaints received from individual complainants, who made more than 100 complaints in a quarter, were excluded.
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THB (Transport Advisory Committee, Transport Complaints Unit). (March 26, 2024). Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type." Chart. March 26, 2024. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). (2024). Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Transport Complaints about Public Transport Services Received by The Transport Complaints Unit in Hong Kong from The Third Quarter 2020 to The Fourth Quarter of 2023, by Type." Statista, Statista Inc., 26 Mar 2024, https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type Statista, https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/ (last visited December 03, 2024)
Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2023, by type [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), March 26, 2024. [Online]. Available: https://www.statista.com/statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
