Number of transport complaints over rail services in Hong Kong Q3 2019-Q3 2020

Published by
Wenyi Zhang,
Jan 3, 2024
In the third quarter of 2020, 90 of the complaints against transport services received by the Transport Complaints Unit were about rail in Hong Kong. The number of complaints and suggestions about public transport services in Hong Kong increased significantly in the last decade.

Number of transport complaints about rail services received by the Transport Complaints Unit in Hong Kong from 3rd quarter 2019 to 3rd quarter 2020

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Release date

November 2020

Region

Hong Kong

Survey time period

Q3 2019 to Q3 2020

Supplementary notes

Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.

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