In the fourth quarter of 2023, nearly 9,000 of the complaints received by the Hong Kong Transport Complaints Unit against transport services were about public transport services. After a significant reduction in the number of complaints and suggestions about Hong Kong's transport services in 2020, the number picked up significantly in 2021 and 2022.
Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023
Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong. The complaints received from individual complainants, who made more than 100 complaints in a quarter, were excluded.
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THB (Transport Advisory Committee, Transport Complaints Unit). (March 26, 2024). Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023." Chart. March 26, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). (2024). Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Transport Complaints about Public Transport Received by The Transport Complaints Unit in Hong Kong from The 3rd Quarter of 2019 to The 4th Quarter of 2023." Statista, Statista Inc., 26 Mar 2024, https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023 Statista, https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/ (last visited November 21, 2024)
Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2023 [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), March 26, 2024. [Online]. Available: https://www.statista.com/statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
