In 2023, the Transport Complaints Unit (TCU) in Hong Kong received nearly 40,000 complaints about the condition of the transportation infrastructure. The number of complaints and suggestions made to Hong Kong's TCU has increased significantly overn the last decade.
Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023
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Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023
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Complaints received from individual complainants, who made more than 100 complaints within a quarter, were excluded.
Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong. Figures prior to 2012 were taken from previous editions of the study.
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THB (Transport Advisory Committee, Transport Complaints Unit). (March 26, 2024). Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023 [Graph]. In Statista. Retrieved April 29, 2025, from https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023." Chart. March 26, 2024. Statista. Accessed April 29, 2025. https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/
THB (Transport Advisory Committee, Transport Complaints Unit). (2024). Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023. Statista. Statista Inc.. Accessed: April 29, 2025. https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Transport Complaints and Suggestions Received by The Transport Complaints Unit (Tcu) in Hong Kong from 2009 to 2023." Statista, Statista Inc., 26 Mar 2024, https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023 Statista, https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/ (last visited April 29, 2025)
Number of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong from 2009 to 2023 [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), March 26, 2024. [Online]. Available: https://www.statista.com/statistics/1059177/number-of-hong-kong-transport-complaints-received-by-the-transport-complaints-unit/
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