Over 81 percent of Russians who obtained governmental and municipal services in 2022 accessed them from mobile devices of any kind. Furthermore, more than 76 percent used mobile phones or smartphones to get public services, while the share of service recipients from laptops and notebooks was close to 23 percent.
Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device
Characteristic
Share of population
Mobile devices of any type
81.1%
Mobile phone or smartphone
76.3%
Laptop, notebook
22.9%
Tablet
7.3%
0%20%40%60%80%100%
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Higher School of Economics. (January 30, 2024). Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device [Graph]. In Statista. Retrieved May 07, 2025, from https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/
Higher School of Economics. "Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device." Chart. January 30, 2024. Statista. Accessed May 07, 2025. https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/
Higher School of Economics. (2024). Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device. Statista. Statista Inc.. Accessed: May 07, 2025. https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/
Higher School of Economics. "Share of Governmental and Municipal Service Recipients in An Electronic Form in Russia in 2022, by Type of Device." Statista, Statista Inc., 30 Jan 2024, https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/
Higher School of Economics, Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device Statista, https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/ (last visited May 07, 2025)
Share of governmental and municipal service recipients in an electronic form in Russia in 2022, by type of device [Graph], Higher School of Economics, January 30, 2024. [Online]. Available: https://www.statista.com/statistics/1059097/share-of-russians-receiving-public-services-electronically-by-device/
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