In the third quarter of 2019, around 69 percent of the complaints about transport services in Hong Kong were received through webform and email by the Transport Complaints Unit (TCU). A vast majority of the complaints concerned the public transport services.
Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel
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THB (Transport Advisory Committee, Transport Complaints Unit). (November 28, 2019). Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/
THB (Transport Advisory Committee, Transport Complaints Unit). "Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel." Chart. November 28, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/
THB (Transport Advisory Committee, Transport Complaints Unit). (2019). Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/
THB (Transport Advisory Committee, Transport Complaints Unit). "Share of Transport Complaints and Suggestions Received by The Transport Complaints Unit (Tcu) in Hong Kong in 3rd Quarter 2019, by Channel." Statista, Statista Inc., 28 Nov 2019, https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/
THB (Transport Advisory Committee, Transport Complaints Unit), Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel Statista, https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/ (last visited December 22, 2024)
Share of transport complaints and suggestions received by the Transport Complaints Unit (TCU) in Hong Kong in 3rd quarter 2019, by channel [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), November 28, 2019. [Online]. Available: https://www.statista.com/statistics/1058554/hong-kong-transport-complaints-received-by-the-transport-complaints-unit-by-channel/
