In Europe, consumer satisfaction with duty free shopping and travel retail experience was measured at its highest score in the second quarter of 2019 at 62. Over the period of time considered here, the first quarter of 2017 had the lowest score, when it had an index value of 59. Consumer satisfaction wavered between a score of 59 and 62 since 2017.
Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score
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Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score
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The source makes the following note regarding methodology used in this statistic: "Computed by aggregating the satisfaction scores on all aspects of the DF visit, and weighting these in function of their impact on the overall satisfaction." Numbers for previous quarters are taken from reports also published by the same source.
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DFWC. (July 30, 2019). Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score [Graph]. In Statista. Retrieved March 13, 2025, from https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. "Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score." Chart. July 30, 2019. Statista. Accessed March 13, 2025. https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. (2019). Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score. Statista. Statista Inc.. Accessed: March 13, 2025. https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC. "Consumer Satisfaction with Duty Free Shops and Travel Retail Experience in Europe from 1st Quarter of 2017 to 2nd Quarter of 2019, as An Index Score." Statista, Statista Inc., 30 Jul 2019, https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
DFWC, Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score Statista, https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/ (last visited March 13, 2025)
Consumer satisfaction with duty free shops and travel retail experience in Europe from 1st quarter of 2017 to 2nd quarter of 2019, as an index score [Graph], DFWC, July 30, 2019. [Online]. Available: https://www.statista.com/statistics/1057380/consumer-satisfaction-score-of-duty-free-visits-in-europe/
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