Usage of digital devices for financial activities among millennials in Sweden 2018

Published by
Bergur Thormundsson,
Mar 17, 2022
In 2018, Swedish millennials primarily used their smartphone when taking care of financial activities. In detail, 86 percent of the respondents checked their balance on their mobile device, and 83 percent further used it to either send or receive money within the country. In terms of insurance, however, using a computer or making a phone call was more common among the generation. Furthermore, if the millennials were to apply for a home loan, 76 percent of the respondents would show up in person.

Usage of digital devices for financial activities among millennials in Sweden in 2018, by type of device and purpose

CharacteristicSmartphoneTabletComputerPhone callIn real life
Balance 86% 0% 15% 0% 0%
Transfer between accounts 84% 0% 16% 0% 0%
Send/receive money (domestic) 83% 0% 17% 0% 0%
Statements 80% 0% 20% 0% 0%
Make a payment 72% 1% 21% 0% 5%
Line of credit 62% 7% 19% 2% 10%
Buy/sell stocks 56% 0% 44% 0% 0%
Bank deposit 47% 0% 23% 0% 30%
Send/receive money (international) 43% 0% 48% 0% 9%
Bank withdrawal 35% 0% 11% 0% 55%
Set up investments 33% 0% 59% 3% 4%
Find advisor 20% 0% 62% 10% 8%
Obtain insurance (home) 11% 2% 43% 41% 4%
Showing entries 1 to 13 (19 entries in total)
Created with Highcharts 7.2.2Share of respondents86%86%84%84%83%83%80%80%72%72%62%62%56%56%47%47%43%43%35%35%33%33%20%20%11%11%11%11%7%7%7%7%4%4%1%1%0%0%0%0%0%0%0%0%0%0%1%1%7%7%0%0%0%0%0%0%0%0%0%0%0%0%2%2%2%2%0%0%3%3%0%0%0%0%0%0%15%15%16%16%17%17%20%20%21%21%19%19%44%44%23%23%48%48%11%11%59%59%62%62%43%43%48%48%42%42%47%47%9%9%38%38%62%62%0%0%0%0%0%0%0%0%0%0%2%2%0%0%0%0%0%0%0%0%3%3%10%10%41%41%38%38%48%48%45%45%11%11%7%7%9%9%0%0%0%0%0%0%0%0%5%5%10%10%0%0%30%30%9%9%55%55%4%4%8%8%4%4%1%1%3%3%0%0%76%76%54%54%29%29%SmartphoneTabletComputerPhone callIn real lifeBalanceTransfer between accountsSend/receive money (domestic)StatementsMake a paymentLine of creditBuy/sell stocksBank depositSend/receive money (international)Bank withdrawalSet up investmentsFind advisorObtain insurance (home)Buy other insuranceClaim other insuranceMake insurance claim (home)House/apartment loanCar loanDeal with advisor
0%10%20%30%40%50%60%70%80%90%100%110%120%

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Release date

November 2018

Region

Sweden

Survey time period

Q4 2017

Number of respondents

29 respondents

Age group

18-37

Method of interview

Questionnaire

Supplementary notes

Exceeding and missing percentage points to 100 percent are probably due to rounding.

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