When asked in which shopping-related situations they felt more comfortable using chatbots, 65 percent of the online shoppers surveyed in Mexico said that they were comfortable using them to get product information, while 63 percent of respondents stated they were comfortable using them to complete an order.
Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation
The survey included a total of 18,000 consumers from all over the world.
The source does not provide information regarding the age of respondents or type of survey used.
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UPS. (March 15, 2018). Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/
UPS. "Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation." Chart. March 15, 2018. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/
UPS. (2018). Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/
UPS. "Share of Online Shoppers in Mexico Who Are Comfortable Using Chatbots in 2017, by Type of Shopping-related Situation." Statista, Statista Inc., 15 Mar 2018, https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/
UPS, Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation Statista, https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/ (last visited December 21, 2024)
Share of online shoppers in Mexico who are comfortable using chatbots in 2017, by type of shopping-related situation [Graph], UPS, March 15, 2018. [Online]. Available: https://www.statista.com/statistics/1055469/mexico-online-shoppers-perceptions-chatbots/
