According to Newsweek's service score, Alior Bank was the best mobile bank choice for a client in Poland in 2020, with 132 points. Alior was also the top choice in Newsweek's internet bank ranking. BNP Paribas and PKO BP followed, with 124 and 119 points, respectively.
Leading mobile banks in Poland in 2020, by service score
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Service score (max.145 points)
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The study was conducted using undercover customer testing of over twenty banks. Scores take into consideration both basic and additional functions of the mobile banks, the user-friendliness of the interface and navigation, activation, and accessibility.
Maximum number of points to be scored - 145 points.
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Mobirank. (November 3, 2020). Leading mobile banks in Poland in 2020, by service score [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/
Mobirank. "Leading mobile banks in Poland in 2020, by service score." Chart. November 3, 2020. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/
Mobirank. (2020). Leading mobile banks in Poland in 2020, by service score. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/
Mobirank. "Leading Mobile Banks in Poland in 2020, by Service Score." Statista, Statista Inc., 3 Nov 2020, https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/
Mobirank, Leading mobile banks in Poland in 2020, by service score Statista, https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/ (last visited September 01, 2024)
Leading mobile banks in Poland in 2020, by service score [Graph], Mobirank, November 3, 2020. [Online]. Available: https://www.statista.com/statistics/1054936/poland-leading-mobile-banks-for-customers/
