Share of travel brands investing in chatbots 2019
When it comes to the future, technology is looking to be an important part of how we function as a society. This also reflects on the travel industry, which is adapting to the new demands of the traveler by anticipating their future technological needs. While current uses of augmented reality in travel are somewhat limited, there is progress being made. According to the source, 47 percent of travel brands will reportedly be investing in chatbots by 2019, while the remaining 53 percent of travel brands do not intend to do so. Who will have made the right decision? We will have to wait and see.
