In a survey conducted in late 2018 about the consumer regulatory system in New Zealand, 89 percent of respondents stated that they contacted businesses to try to resolve a problem with a product or service. In the same survey, 95 percent of respondents claimed that they knew at least a little about consumer rights and laws in New Zealand.
Actions taken by consumers to resolve problem with product or service in New Zealand in 2018
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MBIE (New Zealand). (May 15, 2019). Actions taken by consumers to resolve problem with product or service in New Zealand in 2018 [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/
MBIE (New Zealand). "Actions taken by consumers to resolve problem with product or service in New Zealand in 2018." Chart. May 15, 2019. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/
MBIE (New Zealand). (2019). Actions taken by consumers to resolve problem with product or service in New Zealand in 2018. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/
MBIE (New Zealand). "Actions Taken by Consumers to Resolve Problem with Product or Service in New Zealand in 2018." Statista, Statista Inc., 15 May 2019, https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/
MBIE (New Zealand), Actions taken by consumers to resolve problem with product or service in New Zealand in 2018 Statista, https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/ (last visited October 31, 2024)
Actions taken by consumers to resolve problem with product or service in New Zealand in 2018 [Graph], MBIE (New Zealand), May 15, 2019. [Online]. Available: https://www.statista.com/statistics/1046558/new-zealand-actions-taken-by-consumers-to-resolve-good-or-service-problem/