In a survey conducted in late 2018 about the consumer regulatory system in New Zealand, 11 percent of respondents sated that they used the Citizens Advice Bureau to seek consumer information and advice in the past two years. In New Zealand, consumers are protected under the Consumer Guarantees Act, which allows them to seek repairs, replacements or refunds when products are faulty.
Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization
Note: Responses were weighted by the source to ensure the sample was nationally representative.
The original survey question was as follows: ''In the past two years, have you personally used theses organizations to seek consumer information and advice?''.
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MBIE (New Zealand). (May 15, 2019). Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). "Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization." Chart. May 15, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). (2019). Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). "Usage of Organizations That Provide Consumer Support and Advice in New Zealand in 2018, by Organization." Statista, Statista Inc., 15 May 2019, https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand), Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization Statista, https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/ (last visited December 22, 2024)
Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization [Graph], MBIE (New Zealand), May 15, 2019. [Online]. Available: https://www.statista.com/statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
