Most popular channels for customer satisfaction surveys worldwide 2016-2018

Most popular survey channels used for Net Promoter Score and customer satisfaction programs worldwide in 2016 and 2018

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Statistic: Most popular survey channels used for Net Promoter Score and customer satisfaction programs worldwide in 2016 and 2018
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Sources

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Release date

May 2018

Region

Worldwide

Survey time period

2016 and 2018

Number of respondents

468 respondents

Special properties

B2B and B2C businesses.

Supplementary notes

Survey method not provided by the source.
Multiple answers were possible.
* For example, onsite interviews.

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For teams of up to 5 people
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