In 2018, most Italian tourists using a chat service while on holiday used this tool to search for information related to their trip. According to the study, tourists using a chat service for this reason accounted for 40 percent of all respondents in the selected year.
Share of digital tourists using a chat service in Italy in 2018, by purpose
The source defines as digital tourists those tourists that had an online experience related to the trip (searching for information on the web, booking online, sharing online content related to the trip, writing reviews). Multiple answers were possible. The source does not specify the survey methodology.
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Osservatori Digital Innovation. (March 4, 2019). Share of digital tourists using a chat service in Italy in 2018, by purpose [Graph]. In Statista. Retrieved November 04, 2024, from https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/
Osservatori Digital Innovation. "Share of digital tourists using a chat service in Italy in 2018, by purpose." Chart. March 4, 2019. Statista. Accessed November 04, 2024. https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/
Osservatori Digital Innovation. (2019). Share of digital tourists using a chat service in Italy in 2018, by purpose. Statista. Statista Inc.. Accessed: November 04, 2024. https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/
Osservatori Digital Innovation. "Share of Digital Tourists Using a Chat Service in Italy in 2018, by Purpose." Statista, Statista Inc., 4 Mar 2019, https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/
Osservatori Digital Innovation, Share of digital tourists using a chat service in Italy in 2018, by purpose Statista, https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/ (last visited November 04, 2024)
Share of digital tourists using a chat service in Italy in 2018, by purpose [Graph], Osservatori Digital Innovation, March 4, 2019. [Online]. Available: https://www.statista.com/statistics/1040630/share-of-digital-tourists-using-a-chat-service-italy-by-purpose/
