Customer satisfaction with product quality in Poland 2019, by category

Published by Małgorzata Puzio, Dec 9, 2022
In Poland, on February 2019, customers were most satisfied with the quality of products in pharmacies (8.26 out of 10), media (8.15), underwear (8.03), and jewelry (8.00). The satisfaction rating was lowest when it came to hardware (7.53), shoes (7.39), and fast-moving consumer goods (FMCG, 7.29).

Rating of customer satisfaction with the quality of products in Poland in February 2019, by category of brand (on scale of 0-10)

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Release date

August 2019

Region

Poland

Survey time period

February 5-12, 2019

Number of respondents

2,000 respondents

Special properties

Active online shoppers

Method of interview

Computer-assisted web interviews (CAWI)

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