The most important reasons for choosing social media to communicate with brands in Poland in August 2018 were the quick response time and simplicity. Also important were the quality and complexity of service - customers could handle multiple issues at once. For over 20 percent of respondents, it was a matter of habit.
Why do you choose social media to communicate with brands?
Reason
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ASAPS. (January 1, 2018). Why do you choose social media to communicate with brands? [Graph]. In Statista. Retrieved July 17, 2024, from https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/
ASAPS. "Why do you choose social media to communicate with brands?." Chart. January 1, 2018. Statista. Accessed July 17, 2024. https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/
ASAPS. (2018). Why do you choose social media to communicate with brands?. Statista. Statista Inc.. Accessed: July 17, 2024. https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/
ASAPS. "Why Do You Choose Social Media to Communicate with Brands?." Statista, Statista Inc., 1 Jan 2018, https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/
ASAPS, Why do you choose social media to communicate with brands? Statista, https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/ (last visited July 17, 2024)
Why do you choose social media to communicate with brands? [Graph], ASAPS, January 1, 2018. [Online]. Available: https://www.statista.com/statistics/1036338/reasons-social-media-communication-brands-poland/