In 2018, customers in Poland expected companies to create or improve their loyalty programs. More than 47 percent of respondents wanted to have their order status information for online purchases sent on an ongoing basis.
Customers' expectations of the purchasing process in Poland in 2018*
* The original question was worded as follows: (Polish) "Co poprawiłbyś/-abyś w procesie zakupowym sklepów/firm, w których najczęściej robisz zakupy?" (English: "What would you improve in the shopping process of the shops/companies in which you shop most often?").
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SMSAPI. (February 8, 2019). Customers' expectations of the purchasing process in Poland in 2018* [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/
SMSAPI. "Customers' expectations of the purchasing process in Poland in 2018*." Chart. February 8, 2019. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/
SMSAPI. (2019). Customers' expectations of the purchasing process in Poland in 2018*. Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/
SMSAPI. "Customers' Expectations of The Purchasing Process in Poland in 2018*." Statista, Statista Inc., 8 Feb 2019, https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/
SMSAPI, Customers' expectations of the purchasing process in Poland in 2018* Statista, https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/ (last visited November 19, 2024)
Customers' expectations of the purchasing process in Poland in 2018* [Graph], SMSAPI, February 8, 2019. [Online]. Available: https://www.statista.com/statistics/1035850/poland-expectations-of-the-purchasing-process/
