Biggest supply chain challenges for retailers 2018
It seems customer service is a common challenge for retailers. In a 2018 survey, 59 percent of retailers cited the pressure from their competitors to achieve faster fulfillment to consumers as one of the three biggest business challenges they face about their supply chain management. The second most common response was also customer focused, with 51 percent of respondents citing changing patterns of consumer demand, and how it is fulfilled, as a challenge.
