In 2018, the most popular form of brand contact in Poland was by e-mail. Nearly 70 percent of customers communicated with the customer service office via a contact form or directly. The second most common source of communication with customers was social media.
Forms of contact provided by brands to customers in Poland in 2018
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SMSAPI. (February 8, 2019). Forms of contact provided by brands to customers in Poland in 2018 [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. "Forms of contact provided by brands to customers in Poland in 2018." Chart. February 8, 2019. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. (2019). Forms of contact provided by brands to customers in Poland in 2018. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI. "Forms of Contact Provided by Brands to Customers in Poland in 2018." Statista, Statista Inc., 8 Feb 2019, https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
SMSAPI, Forms of contact provided by brands to customers in Poland in 2018 Statista, https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/ (last visited December 18, 2024)
Forms of contact provided by brands to customers in Poland in 2018 [Graph], SMSAPI, February 8, 2019. [Online]. Available: https://www.statista.com/statistics/1035462/poland-forms-of-contact-with-customer-service/
