Reaction of consumers after their bank card was swallowed by the ATM China 2019
When asked what they would do if their bank card was swallowed by an ATM, nearly 50 percent of China's consumers of financial products stated that they would wait for three to five minutes patiently first. When they could confirm that their bank card was indeed stuck in the ATM, they would call the customer service of the bank in charge of the ATM, as well as the issuing bank for the card, to confirm the transaction.