About 72 percent of respondents from China would complain to the financial institutions providing the financial products when there was a dispute with financial products. There were nearly 43 percent of respondents who would complain through dialing the "12315" hotline.
Types of complaints about disputes on financial products in China as of 2021
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People's Bank of China. (August 1, 2021). Types of complaints about disputes on financial products in China as of 2021 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. "Types of complaints about disputes on financial products in China as of 2021." Chart. August 1, 2021. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. (2021). Types of complaints about disputes on financial products in China as of 2021. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. "Types of Complaints about Disputes on Financial Products in China as of 2021." Statista, Statista Inc., 1 Aug 2021, https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China, Types of complaints about disputes on financial products in China as of 2021 Statista, https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/ (last visited November 18, 2024)
Types of complaints about disputes on financial products in China as of 2021 [Graph], People's Bank of China, August 1, 2021. [Online]. Available: https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/