NPS of insurance brokers in the U.S. 2014-2022

Published by Jennifer Rudden, Nov 1, 2024
In 2022, insurance brokers received a net promoter score (NPS) of 42 percent in the United States. NPS demonstrates policyholder loyalty and measures how likely customers are to recommend their insurer. The NPS of the industry has been rising year-on-year since 2014.

Net promoter score (NPS) of insurance brokers in the United States from 2014 to 2022

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Release date

April 2023

Region

Canada, United States

Survey time period

2014 to 2022

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Statistics on " Insurance industry in the United States "

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Overview

7

Segments

4

Leading companies

7

Sales metrics & consumption

8

Investment

4

Further related statistics

10

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Topics

Insurance industry in the United StatesBerkshire HathawayMetLifeInsurtechInsurance industry in the UK
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